Thank you to all our community members that provided feedback about the number of missed appointments we are currently experiencing.
Whilst our community did support introduction of a fee for missed appointments or including a wait list for future appointments at the moment Galambila are not going to implement a fee.
Unfortunately our missed appointments are still significantly high with collective 80 missed appointments last week. We will be publishing our missed appointments each week.
Some strategies we have come up with to reduce our missed appointments are:
We are asking all clients to give us a call if you are unable to attend your appointment so that we can utilise these critical appointments for someone that needs it.
If you have any other feedback please feel free to leave a suggestion in our suggestion box in Reception – alternatively please email Reception@galambila.org.au