Are you a client at Galambila? Have you had difficulty waiting for an available appointment? We would like your feedback on how to improve access to our service.
At the moment our Doctors waste a lot of time because clients do not turn up for their scheduled appointment and don’t let us know. Over the last year this has happened 1,782 times. That is 550 hours of time that was wasted.
We want to hear what you think about this, before our AGM, so we can see if you want us to change what we are doing about missed appointments. We know that things happen that impact on being able to attend appointments. If we know about it before the appointment is due, we can give the time to someone else. It is when we don’t know before that the GPs time is wasted.
Your opinions will be presented to members at the Annual General Meeting, being held on Tuesday, 28 November 2023.
You can also go into the draw for $100 Coles or Woolworths gift voucher for completing this survey. If you would like to be included in the draw for this prize, please complete the last two questions with your contact details. These will be kept separate to your responses.
The survey is voluntary, confidential and anonymous. Your answers cannot be linked to you in any way. Your care will not be affected by completing the survey or if you change your mind and decide not to complete it.
Follow this link to our survey.